yourpoints FREQUENTLY ASKED QUESTIONS

So I can earn yourpoints just for shopping at Brookshire’s?

How do I redeem my yourpoints?

How do I redeem my 10¢ per gallon fuel discount?

How do my yourpoints stack on a fuel discount to save more per gallon?

How do I redeem my 5% grocery discount?

What are the exclusions for redeeming the 5% grocery discount?

How do I start earning yourpoints?

I don’t have my physical Thank You Card anymore. How do I register for yourpoints?

I’m not registered for yourpoints. Can I register and earn yourpoints today?

Can I redeem yourpoints the same day I register?

I don’t have email at all. Can I still earn yourpoints?

What are the exclusions for earning yourpoints?

What if I get to Brookshire’s and don’t have my Thank You Card with me?

How long do I have until my yourpoints expire?

How do I check my yourpoints balance?

How do I keep my Thank You Cards all linked together?

Do I earn yourpoints when I redeem coupons?

What else should I know about yourpoints

How do I earn Bonus yourpoints?


So I can earn yourpoints just for shopping at Brookshire’s?
Yes! Just use your registered Thank You Card when you shop, and you’ll earn one yourpoint per dollar on most purchases at participating Brookshire’s Food Stores and Zippy B’s. Although there are the usual exclusions for earning yourpoints, they can really add up fast, and there is NO LIMIT to the number of yourpoints you can earn!

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How do I redeem my yourpoints?
yourpoints are automatically loaded on your Thank You Card so it’s always easy to redeem them. And, it’s your choice whether you redeem yourpoints for a fuel or grocery discount!

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How do I redeem my 10¢ per gallon fuel discount?
Fuel discounts are redeemable at participating Brookshire’s Food Stores or Super 1 Foods fuel centers in Texas and Louisiana. Choose to use yourpoints for a fuel discount by replying “yes” on the fuel screen.

At the pump, FIRST insert your large Thank You Card, or manually enter your Thank You Card number or phone number. Then follow the directions on the pump to receive your fuel discount.  You must tell the fuel cashier you want to use your fuel discount if you are paying at the window or register BEFORE you pump fuel.

Fuel discounts at all locations are limited to one vehicle and a maximum of 30 gallons per fuel transaction; other limits may apply depending whether certain restrictions have been placed on your payment card by your financial institution.

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How do my yourpoints stack on a fuel discount to save more per gallon?
When you choose a fuel discount for your yourpoints reward, you save 10¢ per gallon on fuel for every 100 yourpoints. In Texas, those savings are “stacked” or combined to increase your per gallon discount.

  • Let’s say you’ve earned 550 yourpoints. If you choose to redeem a fuel discount, you will automatically redeem 500 yourpoints for a 50¢ per gallon discount, leaving you with a balance of 50 yourpoints.
  • If you have 2,543 yourpoints, you will receive a discount of $2.50 per gallon with a balance of 43 yourpoints.

The maximum discount per gallon is limited to the actual price of the fuel, but the minimum price per gallon of fuel is $0.01, so your fuel will never be “free.” Even if you have enough yourpoints to cover the entire price of a gallon of fuel, you will be charged at least $0.01 per gallon. 

Please note that per Louisiana laws, redemption is limited to a 10¢ per gallon discount in a single fuel transaction. Stacking is not permitted in Louisiana locations.

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How do I redeem my 5% grocery discount?
Once you’ve earned 500 yourpoints, each time you go through checkout at a participating Brookshire’s, your cashier will ask if you’d like to apply your 5% discount to the purchase. If you decide to wait and save your discount for a bigger shopping day, not a problem. You can keep yourpoints until you redeem them, or until they expire. 5% grocery discounts cannot be stacked or combined in the same transaction. yourpoints can be earned and redeemed in the same transaction.

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What are the exclusions for redeeming the 5% grocery discount?
Tobacco, alcohol, milk and dairy products (Louisiana only), pharmacy prescriptions, Brookshire’s Gift Cards, other merchant or third-party gift cards or prepaid services, Western Union money order and money transfer services, postage stamps, lottery tickets, event or entertainment tickets, bill pay, check cashing, or other store office service items or fees, rental, deposit, or exchange fees, and any other item excluded by Brookshire’s or by law.

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How do I start earning yourpoints?
If you’re already registered at brookshires.com, you were automatically enrolled in yourpoints!
If you need to register, you have three options:

  • Go to brookshires.com
  • Download Brookshire’s App for iPhone or Android
  • Use the new kiosk in your Brookshire’s store

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I don’t have my physical Thank You Card anymore. How do I register for yourpoints?
You can obtain get a new Thank You Card at the kiosk and register for yourpoints with that card.

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I’m not registered for yourpoints. Can I register and earn yourpoints today?
Yes, you can register on the kiosk, with the Brookshire’s App for iPhone or Android or at brookshires.com and earn yourpoints on your next purchase.

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Can I redeem yourpoints the same day I register?
Yes, if you reach an increment of 100 yourpoints inside the store, you can then drive to the Brookshire’s fuel station in the parking lot and redeem yourpoints for a fuel discount! Please note, your Thank You Card cannot be used simultaneously to earn and/or redeem yourpoints. Earning yourpoints at the pharmacy or at the checkout inside the grocery store, prevents a card from being used at the same time for redemption at the fuel center and vice versa.

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I don’t have email at all. Can I still earn yourpoints?
You don’t need to have internet access or an email address to register using the kiosk. The advantage to registering with an email address is being able to receive all the other valuable offers and rewards that are communicated by email from Brookshire’s, including the weekly eDeal, and Top Shopper offers and gifts.

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What are the exclusions for earning yourpoints?
Fuel, tobacco, alcohol (Arkansas only), pharmacy prescriptions (Arkansas only; in Texas and Louisiana, you may earn yourpoints on out-of-pocket payments for pharmacy prescriptions), Brookshire’s Gift Cards, Western Union money order and money transfer services, postage stamps, lottery tickets, event or entertainment tickets, bill pay, check cashing, tent or other outdoor sales, or other store office service items or fees, rental, deposit, or exchange fees, and charitable donations and any other item excluded by Brookshire’s or by law.

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What if I get to Brookshire’s and don’t have my registered Thank You Card with me?
Not a problem. At any participating store, you can always earn and redeem yourpoints in-store or at our fuel centers using your phone number.

Also, If you don’t have your Thank You Card with you, you may use your Thank You Card image from the Brookshire’s App for iPhone or Android, or your email address and password in order to access “My Shopping List” on the in-store kiosk.

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How long do I have until my yourpoints expire?
yourpoints expire at 11:59 PM CST, one calendar month from the last day of the month in which the yourpoints were earned.  For example, yourpoints earned on April 16 will expire at 11:59 PM CST on May 31.

Each printed Brookshire’s receipt and the fuel pump screen displays how many yourpoints will expire in the current month.

You can also check My Shopping List – online at brookshires.com, on our Brookshire’s App for iPhone or Android, or at our in-store kiosk. The number of yourpoints  expiring each month will be displayed.

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How do I check my yourpoints balance?
Each time you shop at Brookshire’s, your printed register receipt will provide a summary so you’ll always know how many yourpoints you have. You can also check My Shopping List – online at brookshires.com, on our Brookshire’s App for iPhone or Android, or at the in-store kiosk.

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How do I keep my Thank You Cards all linked together?
Remember that your Thank You Cards are linked together by household. This means that if you, your spouse, and each of your two grown children have Thank You Cards with the same last name and you all live at the same address (or have the same phone number), your cards will be linked in the same household. In addition, this means that anything each of you spend will all go into the same “account” and anytime someone redeems yourpoints, they will be removed from the same “account.” If you need to make changes to your household, for example a name change, adding or removing a person or Thank You Card, please go to brookshires.com and select Contact Us.

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Do I earn yourpoints when I redeem coupons?

  • Qualified items purchased with a paper or printed store or manufacturer coupon will earn yourpoints for the amount paid for the item plus the value of the coupon.
  • Qualified items purchased with an electronic discount offer or coupon loaded directly to your Thank You Card will earn yourpoints only for the amount paid for the item less the value of the coupon.

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What else should I know about yourpoints?

  • yourpoints have no cash value.
  • Must be 18 or older to participate.
  • Certain exclusions and restrictions apply. See store for complete Terms and Conditions.
  • Brookshire’s may, in its sole discretion at any time and without prior notice modify or discontinue all or any part of the yourpoints Program.
 
How do I earn Bonus yourpoints?

Earn faster and save more with Bonus yourpoints! Look for the special Bonus yourpoints logo in our ad and on signs inside our store for special opportunities to earn yourpoints above and beyond the “point per dollar spent” you always earn at Brookshire’s. yourpoints add up fast, and with Bonus yourpoints, you can earn faster and save more on fuel and groceries.

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