Frequently Asked Questions

How much does the Brookshire’s App cost?
It’s free.

What device do I need to get the Brookshire’s App?
Any iPhone, iPad, or iPod Touch running iOS 7.0 or greater, or any Android phone running 2.3.3 or greater.

What’s a preferred store?
It is the Brookshire’s store you pick for weekly circular specials and prices. You can change your preferred store anytime by going to Store Locator in the slide out menu and putting in a new zip or city, state.

How do I add items to My Shopping List?
Items can be added from Circulars, Recipes, Coupons and by scanning a product barcode.

  • For Circulars, choose a circular to view. Swipe to view the next page, pinch and pull to zoom, tap to view items. You can also view items by category. Tap “Add to List”.
  • For Recipes, choose a category; scroll up and down until you find what you want. Tap the recipe for a list of ingredients. Tap “Add to List” next to the ingredient you want to add or tap “Add All Ingredients to List” to add all ingredients in the recipe to your shopping list.
  • For Coupons, tap “Load to Card”.  Coupons loaded to your card will then be added to My Shopping List.
  • To Scan a Barcode, tap the scan barcode icon at the top of the screen or choose Scan to List from the slide out menu. Point your camera at the barcode of the product you wish to scan. The product will automatically be added to your list.

How do I add items not on special to My Shopping List?
From any screen, locate and tap the “+” icon in the top right hand corner of the screen. From there, you will be able to add any item. If you choose, you can put it in a category so it is organized by aisle.

Why are there items on My Shopping List that I didn’t add?
yourpoints balance and special offers are automatically added to My Shopping List.

How do I sync My Shopping List on my Brookshire’s App with brookshires.com?
You don’t have to do anything. Your My Shopping List is synced automatically.  Note: Items checked off from the Brookshire’s App are not permanently removed from My Shopping List until they are deleted. To delete items, tap the gear icon and there you can select to delete all items or just the items you have checked off.

What if I add sale items to My Shopping List and the prices expire or I change my preferred store?
Your list will still be there, but the prices won’t be valid and won’t appear.

Why does it say “Offer may not be valid in this store” next to my item?
The “Offer may not be valid in this store” item is from your previously chosen preferred store. Specials may vary from store to store.

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